Joyce

I am not familiar with Vista. However, if "safe mode" and "restore" are 
included in the OS, try shutting off "restore", start in "safe mode", 
use an anti-virus tool like Malwarebytes to delete Alureon, restart the 
OS in normal mode and turn back on the "restore" function. Some viruses 
will place themselves in the restore file and keep regenerating 
themselves. By temporarily stopping the restore function, the restore 
files are deleted and then you start over again.

I hope this helps.

Tom


On 3/29/2013 4:08 PM, Joyce A wrote:
> My brother-in-law's Dell Inspiron 530, Windows Vista, IE 9) is 
> infected with the Alureon rootkit.  I have tried MSSE, Windows 
> Defender, Malwarebytes, and Kaspersky and none of them has worked.  
> The bug has Internet access and antivirus updates blocked, so I 
> downloaded MS Support Emergency Response Tool, Avast! Antirootkit, and 
> a couple of others here at home and put them on a CD.  I'll try those 
> tomorrow when I go over.
>
> Problem with the CD:  his CD/DVD drive is just about worn out and I 
> couldn't install a game sis Sherrie wanted on there a few days ago, 
> before the bug hit.    If I have to remove it manually, I'm not sure 
> where this one takes up residence in the Registry?  Any help here 
> greatly appreciated!
>
> Joyce
> SE Ohio
>
>

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