You may have difficulty uninstalling Nortons. If so, go to their website
and download the instructions for a manual uninstall. Print out this
info because the process is quite long and involved. It requires playing
around in the registry. Have no fear as the instructions are very good,
although it does take a bit of finding some of the keys.
After that is done, boot up and then close down your system. Bootup
again and load Nortons 2003.
Have a look at:
http://search.symantec.com/custom/us/techsupp/kb/query.html?col=kb&qp=url%3A%2Fnav.nsf%2F8d071816eedd7cac88256c0e005a96e5&lk=1&rf=0&nh=7&stg=3&prod=Norton+AntiVirus&pcode=nav&ver=2003+for+Windows+2000%2FMe%2F98%2FXP&miniver=nav_2003&src=sg&taskquery=install&base=http%3A%2F%2Fwww.symantec.com%2Ftechsupp%2Fnav%2F&next=nav_2003_contact_tscs_solve.html&qt=manual+uninstall&boolean=and&search.x=50&search.y=15
The first article has a list of further articles at the bottom that deal
with AntiVirus 2000.
Orf Bartrop
Ben Moore wrote:
>I thought Norton made you uninstall an older version before installing a
>newer. Uninstall the Norton A/V and check your system to make sure all the
>Norton files are gone and then reinstall. Norton 2003 works fine with my
>Zone Alarm Plus.
>
>Ben Moore
>----- Original Message -----
>From: "Clyde W. Burns" <[log in to unmask]>
>To: <[log in to unmask]>
>Sent: Saturday, April 26, 2003 11:23 AM
>Subject: [PCSOFT] anti-virus
>
>
>
>
>>I had Norton 2000 antivirus installed and rather than get another update I
>>
>>
>purchased N2003. I installed it over N2000 and I seem to be having problems,
>slow shut down, no shutdown, and even problems on start up. It seems to
>conflict with Zone Alarm as my Zone Alarm does not load on start up, it
>seems to run fine unless I activate Zone Alarm. I get error message
>06:0028:D96BEE9F press any key, but it locks up at that point, so I have to
>restart. I have a DSL connection and want to keep using Zone Alarm, any
>suggestions??
>
> "Hold No Punches.." Rode brings you great shareware/freeware
> programs with his honest opinions in this weekly column.
> http://freepctech.com/rode
>
>
>
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