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Subject:	Re: Slow start on Word & Excel
From:	Elliott Ryder <[log in to unmask]>
Reply To:	PCSOFT - Personal Computer software discussion list <[log in to unmask]>
Date:	Fri, 9 Jan 2004 04:56:32 -0800
Content-Type:	text/plain
Parts/Attachments:	text/plain (25 lines)

*********I  have Windows XP and also the 1/5/04 NAV  update and have the
update shown in the  'miscellaneous' file and do not note the slowdown so
perhaps that idea of a strange virus may have something to it.
         Elliott
=========================================

At 06:10 PM 1/8/2004 -0500, you wrote:
>I have been experiencing the same thing toda. So far I have two customers
>that have also been onto me with the same symptoms. I found this which may
>assist you.
>*******
>Computer Slows Down or seems to just stop. (Only if you use Norton AV)
>After Symantec's automatic install of January 5, 2004 "Symantec NetRecon
>Security Update 12" your computer slows to a crawl or programs just seem
>to stop. The problem is caused by the 1/5/04 Norton Virus Update that
>enables the option of Office plug-in. To resolve this, simply open Norton
>Antivirus -> select Option -> Miscellaneous -> uncheck the box on "Office
>plug-in". Everything should be back to normal.
>*

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