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Subject:	Re: Windows 95 Hangs at Shutdown
From:	Dotty Kelley <[log in to unmask]>
Reply To:	PCSOFT - PC software discussion list <[log in to unmask]>
Date:	Sat, 14 Mar 1998 15:46:21 -0500
Content-Type:	text/plain
Parts/Attachments:	text/plain (31 lines)

Barbara Buehring wrote:
>
> On Thu, 12 Mar 1998 21:05:44 -0500, you wrote:
>
> >I am having a slight problem with one of my users' PC's.  After selecting
> >"Shut down..." from the Start menu, the machine progresses to the "Please
> >wait ..." screen and then hangs there.  The power switch on the machine
> >must then be turned off in order to restart.  I have no idea as to what
> >might be causing it to hang and don't know where to begin to look.  I'm
> >not aware of anything in Windows that might affect this, possibly CMOS?
> >Any suggestions would be greatly appreciated.
> >
> >Thanks in advance,
> >Steve Polatas
> >
>
> Is Norton AntiVirus installed on that PC?  It is a known problem with
> their software; I can send you their recommended fix.
>
> Barbara



I have Norton Antivirus on my machine and don't have any problems
shutting down. However, I still have version 3.x of Internet Explorer
and Netscape Navigator. It seems to me that those folks who have
upgraded to version 4.x of those programs are having problems.
Just an observation.

Dotty Kelley

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