Hello Diane,

There have been a few shutdown problems in XP. At least one was repaired in
a Windows Update. Be sure that your copy of Windows is updated. As for the
APM (Advanced Power Management) tab in Power Options, it is related to how
Windows recognizes your BIOS and you stated you don't have an APM tab so
this possible fix doesn't apply to your system.

If you are using an older Nvidia video card, that could be the problem.
There may be an updated driver available on the Windows Update page. Also,
check Nvidia's site at: http://www.nvidia.com/content/drivers/drivers.asp

There are other possible causes and solutions. Check these sites for more
information:

Eradicate Windows XP shutdown problems
http://www.zdnet.com.au/insight/0,39023731,20268698,00.htm

Windows XP Shutdown Troubleshooter
http://aumha.org/win5/a/shtdwnxp.php

After all of this, if you still have a problem, check the Microsoft
Knowledge Base. For example, Windows XP shutdown issues are addressed at:
http://snipurl.com/shutdown_XP

Good luck,
Sven Swanson, Sr.

----- Original Message -----
From: <[log in to unmask]>
To: <[log in to unmask]>
Sent: Monday, October 25, 2004 2:06 PM
Subject: Re: [PCSOFT] XP Shutdown Problem


I have Power Options.  But what do I do when I get in there?

Diane Kroeckel

On Mon, 25 Oct 2004 01:12:16 -0700 John Dent <[log in to unmask]>
writes:
> Diane,
>
> In Control Panel you should have a "Power Options" Icon or something
> like
> that. If not then your XP version is not complete.
>
> J. Dent
>
> At 06:28 PM 10/23/2004, you wrote:
> >I'm running an HP computer with WinXP and the service pack 2.
> >
> >My computer won't shut down.  It stops at the "windows is shutting
> down"
> >screen.
> >
> >I went into the Archives of PCSoft and looked around.  I found:
> >
> >"- Goto Control Panel, then goto Power Options.
> >- Click on the APM Tab, then check the "Enable Advanced Power
> Management
> >support."
> >
> >I don't have an APM tab.  I also found:
> >
> >"- Click - Start - Control Panel - Performance and Maintenance -
> Power
> >Options Tab"
> >
> >I don't have Performance and Maintenance in Control Panel.
> >
> >Is there some kind of fix on the Microsoft web site?  I couldn't
> find
> >one.
> >
> >Diane Kroeckel
> >Wheeling, IL

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