Hello Nancy,
Just for kicks, try booting into safe mode and then running a full
scan. There are some viruses that cannot be cleaned or quarantined whilst
in normal mode.
Sorry if you've already tried this, I just thought to suggest it.
Good Luck and Have A Great Day!
David A. Abbe
[log in to unmask]
At 12:26 AM 1/2/2002 -0500, you wrote:
>Philippe,
>
>I went to the Microsoft article, but that refers to Windows ME. That is
>the operating system I had before I installed Windows 2000. I do not
>think there is a Restore feature in 2000. There is no troubleshoot and
>disable system restore. Do you think this C:_Restore\Archive\FS5.CAB is
>left over from ME? I can't find any of the files when I do a
>search. All I see in the C Drive is _Restore. When I click on
>properties, there are 356 files, 5 folders. When I ran a Norton
>Anti-Virus scan just on that folder, it says no viruses found. But when I
>do a whole system scan, the same 3 files show up in that folder. but they
>cannot be quarantined.
>
>Nancy Klocker
---
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.311 / Virus Database: 172 - Release Date: 12/27/2001
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