I can think of at least three possibilities:

1.  Most enail systems impose a maximum size per message of one or two 
megabytes.  It's surprisingly easy to exceed this with Word documents.

2.  There may be a problem of some sort with your messages, and the 
notifications back to you may be getting blocked as spam.  (Spam and email 
viruses sometimes generate huge storms of failure notifications, so these 
may in turn get blocked.)

3.  I've seen a report that (some) EarthLink users are failing to receive 
60% or more of their legitimate emails, because their servers have been 
overloaded for six months or more.  Some friends of mine recently dropped EL 
as their provider because so little of their incoming email was actually 
being received.

  Do any of these sound like they could apply to your case?

David Gillett


On 20 Jan 2007 at 12:10, Christine Wakeham wrote:

> Please can you help.  Normally I do not have any trouble either
> sending or receiving e-mails (including attachments).  However, I have
> discovered recently that certain e-mails that I have sent with an
> attachment (Word documents) have not been received.  They show up as
> having been sent in my Sent Items Box and I do not get back a mail
> failure delivery notice.  This has happened on several occasions. 
> 
> Can you explain what could be causing this please?
> 
> I am using Outlook Express, XP Home and Word 2003.
> 
> Many thanks
> 
> Chris

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