this confuses me because i've heard that it's bad to install an AV program
and expect it to clean your system if your computer is infected prior to
installation.  is this true or not?  i understand that the program scans
your system when you install it (at least, NAV does), but considering the
software didn't just come out yesterday and the singature files on the
original disks aren't updated, doesn't that seem to hold true?  also, for AV
progs that put fingerprints on files and directories to note any changes, if
the file is already infected, it would appear as normal to the program since
that is how it appeared upon installation, wouldn't it?

mark simmons

Dale Bryant wrote:
>
> >I have a friend who believes they have a virus in there system.  Is there a
> >way I can remove the virus without erasing the entire hard drive?  They
> have
> >purchased Norton's Anti-Virus Software but have not installed it yet.  Any
> >suggestions?
>
> Go ahead and install the Norton Anti-Virus.  It will scan the drive and
> verify the virus and clean it.
>
> Dale
>
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