> -----Original Message-----
> Date:    Fri, 13 Jan 2006 15:08:24 -0600
> From:    AlohaBev <[log in to unmask]>
> Subject: Re: Device Manager & Network Connections probs / PETER
>
> It there, but when I click the button that will roll back the
> driver to its
> original, nothing happens except I get the message, "No driver files have
> been backed up for this device."   :(
>
>     Aloha, Bev in Alabama, USA :)
>        <[log in to unmask]>
>
> ..:*~*:._.:*~*:._.:*~*:._.:*~*reply*separator*:._.:*~*:._.:*~*:._.:*~*:.
> At 1/13/06 02:24 PM, Peter wrote:
>
> >I believe that there is a "Rollback Driver" for all devices under Windows
> >XP. Just run devmgmt.msc, select the device and look at the driver
> >information. The rollback button should be there. It is there
> for my modem.
> >
> >Peter
> > At 1/13/06 02:19 AM, Hugh Vandervoort wrote:
> >
> >>I had a similar driver problem with my add-on card reader recently. The
> >>driver update completely disabled the device, but "Roll Back
> driver" fixed
> >>the problem immediately. I've heard many people complain about this
> >>process, but this is the first time I've seen the evidence.
> >>System restore might be of some help with this problem, but I think I'd
> >>look into the BIOS first, to make sure the port is detected and enabled.
> >>
> [snip]
> > Aha, you may be onto something, but the Troubleshooter didn't mention
> > looking into the BIOS or give directions to do that, and I
> never have on
> > the machine having problems.  It's a Dell Inspirion laptop.
> Will "System
> > Information" give up the info needed?
>
>
> > At Fri, 13 Jan 2006 19:22:07 -0500 Paul A. Shippert wrote:
> [snip]
> >It is possible, but not likely that System Information will 'give up' the
> needed
> information. What you need to do (and, hopefully, the prompt will
> be visible
> on screen when you start up your laptop) is press the indicated
> key to enter
> "Setup".  This key can vary. On some computers, it is the "Delete" key, on
> others it may be F1, F2, F12 or some other key.
>


System Information within Windows can give you an idea regarding IRQ's, and
ports to see if there are any devices sharing the same resources. I suspect
you may have to try reinstalling the modem. One way you may want to try is
to uninstall or remove the device in Device Manager, then power down the PC,
remove the modem physically from the case and go through a boot sequence
followed by a power down. Then reinstall the modem and allow windows to
"discover" it. If you have a particular location where you saved the driver
files, you can point it there (Also, you may want to look for the drivers
for your modem from the manufactures website if possible and then transfer
them to a folder on your HDD) or have windows determine the drivers to
install. I have had two unfortunate experiences with Windows Update updating
hardware it detected on my PC's. First time required paid support from M$
for an update to an on-board sound chip (home built PC), the second was for
the on-board video driver for a PC (Dell 4600) at work. Both required a
system restore, which may also be another option, if you have it enabled and
have a restore point just prior to the start of your difficulty. HTH

Chris Ryan
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