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Subject:	Unable to get rid of Trojan
From:	Bernie Glasford <[log in to unmask]>
Reply To:	PCSOFT - Personal Computer software discussion list <[log in to unmask]>
Date:	Sat, 25 Sep 2004 09:46:45 -0500
Content-Type:	text/plain
Parts/Attachments:	text/plain (10 lines)

I recently discovered that I have a Download Trojan on my system.  I have tried the remedy suggested by Norton System Works, that is : updating the virus definitions, rebooting in the safe mode, then scanning for viruses and deleting the Trojan.  It will not allow, repair, quarantine or deletion.  When I finish the menu tells me that I am still at risk.  I have tried to find the file it references and am unable to find it.  The name is   ba949344.dll. ( I should say, that is the file infected) Thus far it seems to be sending email from my system in jiberish.  I received a mail back stating that I had sent a virus.

I have tried to contact Norton without success.  Any help would be appreciated.

Bernard Glasford

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