Charlotte,
Always post messages through the mailing list.
CC to me (or others), but always send to
the list so that the rest of the members can
read, learn and/or contribute
(and fix my mistakes <grin>)
A few more questions to help clarify.....
1. Which version of MSIE?
2. When she points to (but doesn't click) on blue
underlined words, does the pointer change into
a hand?
3. When she is pointing to the underlined words
AND has the little hand for a pointer, does she
see a URL listed on the status bar (just above
the start button)?
4. What does she mean when she says:
".... click on an email address.... it will take her right to it..."
take her right to what?
Jim Meagher
----- Original Message -----
From: "Charlotte Marley" <[log in to unmask]>
> Thanks for the info on the num lock light, that is ok. She can connect to
> her ISP,which is MFX.net. She has MSIE for a browser. When she clicks on
> any blue underlined link her computer doesn't do anything. She can click
on
> an email address, blue and underlined and it will take her right to it.
As
> far as we know everything else is working correctly.
>
> ----- Original Message -----
> From: "Jim Meagher" <[log in to unmask]>
>
>
> > Charlotte,
> >
> > The num lock light should be on.
> >
> > You will need to give us more details about the link problem.
> > Can she connect to her ISP?
> > Who is her ISP?
> > What web browser is she using, Netscape, AOL,
> > MSIE, something else?
> > What does the link look like? Text? graphics? color? underlined or not?
> > etc. etc. etc.
> >
> > The more details you can give us, the better (more accurate)
> > our answer will be.
> >
> >
> > ----- Original Message -----
> > From: "Charlotte Marley" <[log in to unmask]>
> >
> >
> > I have a friend with a new computer that will not do anything when she
> > clicks on a link. Also her num lock light stays on all the time. It is
a
> > HP computer. Can you help us take care of these two problems?
> > Thanks
> > Charlotte
> >
> >
>
>
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