As much as you may not want to hear this, If the computer was
returned and will NEVER belong to the same person again,
I think you would be doing yourself and any future customer
a big favor by just biting the bullet and doing the format...
Rick Glazier
> I sold a computer that was returned recently. The user, whom I can't find
> now, has a program on it called Cybersitter. He has it set up restrict
> certain internet sites. It will not let you restart in msdos(w98 os), or go
> to a command prompt, to prevent changing the clock, etc. My question is how
> to remove the program? It has a password to access the setup features to
> uninstall it, but I can't get ahold of him to find it out. I don't want to
> reformat the drive. anyone have any ideas? Thanks, Edna Sloan
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