Had the exact same problem occur almost the same way with a 15 inch paradise
monitor a few months ago. I finally downloaded the latest driver for the
monitor and installed it. That solved my problem. Hope your's can likewise
be solved.
Tom Mayer
----- Original Message -----
From: "sue" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Friday, July 04, 2003 7:49 PM
Subject: [PCSOFT] Screen Resolution in WinMe
> Hi,
>
> I'm hopeful someone can help. I feel this is a software problem as
opposed
> to a hardware problem
>
> OS: WinMe
> 19 inch Paradise Monitor
> Ram: 128 mg
>
> My sister-in-law's computer was working just fine. She turned on her
> scanner and received a message that something was wrong with the
> scanner. (She can't remember the message). She click out of the
> message and when she did the screen resolution and icons became very
large.
>
> I tried the following:
>
> FIRST
> Right clicked on the Desktop/Properties.
> Colors was set at 16 colors--screen area at 640x480
> I selected 256 colors and screen resolution of 800x600
> I hit APPLY, and immediately a message came saying Windows had to be
> restarted. I did not have the option of hitting OK after the APPLY
button.
>
> Restarted window and settings were back to 16 colors and screen area of
> 640x480.
> Tried various other settings of color and screen area size--with the same
> result. Nothing I selected would stick and I thought it was because I
was
> not able to hit the OK button also.
>
> SECOND
> She has no virus scanner installed. Ran Norton Online scan and she had
> W32Bugbear@mm virus located in Temporary Internet Files/Content IE5. I
> deleted all Temporary Internet Files and offline temp files, cleared
> history, deleted all Temp files, all Recent files. Installed a cookie
> manager program and deleted cookies except for a few I recognized as log
in
> cookies.
>
> Then, downloaded the W32Bugbear removal tool from Symantec web site,
> disabled System Restore. Rebooted. Rebooted a second time. Ran the
> BugBear removal tool and it indicated no Bugbear virus was
> found. Rebooted. Then enabled System Restore and rebooted. Tried
> changing resolution/color again with the same result.
>
> 3. Installed Spybot and Ad-Aware and ran both and deleted all the
spyware.
>
> 4. Reinstalled Windows over itself through Windows. Same result when
> trying to change color and resolution.
>
> 5. Deleted the monitor under My Computer/Properties Device
> Manager. Rebooted and let Windows find the monitor. Properties of
> Monitor in Device Manger say device is working correctly. Same
> result when trying to change color and resolution.
>
> I am purchasing Norton AntiVirus for her and will install it, but feel the
> machine is probably pretty clean after finding only 1 virus with the
online
> scanner.
>
> Questions:
>
> 1. Is there a worm or virus of some kind out there I could be
> missing. Or does anyone know of any kind of infection which would cause
> this behavior?
>
> 2. I did not mess with the graphics card. Could corrupted drivers of
> the graphic card cause this behavior?
>
> 3. Could the solution be a reformat and reinstallation of all programs?
>
> Any help would be appreciated.
>
>
>
> Sue Na
> [log in to unmask]
>
> PCSOFT's List Owner's:
> Bob Wright<[log in to unmask]>
> Drew Dunn<[log in to unmask]>
>
"Hold No Punches.." Rode brings you great shareware/freeware
programs with his honest opinions in this weekly column.
http://freepctech.com/rode
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