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Subject:	Re: Norton System Works...
From:	[log in to unmask]
Reply To:	PCSOFT - Personal Computer software discussion list <[log in to unmask]>
Date:	Sun, 6 Jan 2002 20:30:42 EST
Content-Type:	text/plain
Parts/Attachments:	text/plain (37 lines)

In a message dated 01/06/2002 5:23:47 PM Eastern Standard Time,
[log in to unmask] writes:

> Need an assist
>
> Have purchased the new version on Norton.....Old version does not have the
> uninstall utility for some reason and can not load the new version without
> first uninstalling the old.
>
> The only thing I have been able to find involves going into the Registry
> and manually uninstalling every reference.  A very detailed and time
> consuming task and way over my head.
>
> Has anyone encounted this and found a solution for uninstalling the 2001
> version?
>
> Any help sincerely appreciated.
>
> Jack D. Rees
> [log in to unmask]
>

Hi,
  The old version *should* have an uninstall utility. What you may have to do
is REinstall the OLD version, and that should repair/replace the uninstall
utility, then you can UNinstall the old version, and be ready to install the
new...

HTH,
Peter Hogan
[log in to unmask]

      "Hold No Punches.." Rode brings you great shareware/freeware
        programs with his honest opinions in this weekly column.
                       http://freepctech.com/rode

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