If a re-install does not fix it, the problem is very likely in the
template. However, the name you are looking for is normal.dot, not
normal.doc. You could try starting word with the /n switch to see if it
starts then. If I am not mistaken, the normal.dot is not involved when
the /n switch is used. To start it this way, use the run command as
follows: winword /n - you may need to include the path to the program.

Deleting the normal.dot will force Word to create a new, clean version.
Of course, any customization of toolbars and settings will have then
been lost.

Peter
------------------
The NoSpin Group
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-----Original Message-----
I uninstalled and reinstalled Word, but if anything it was worse - when
I clicked on the Word shortcut it effectively crashed the machine.

A colleague suggested that perhaps I should be searching for and
deleting the 'normal.doc' template, which I'll try tomorrow.

Ian Porter

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