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Subject:	A Norton Problem
From:	ANNE NEIGHBORS <[log in to unmask]>
Reply To:	PCSOFT - Personal Computer software discussion list <[log in to unmask]>
Date:	Fri, 24 Feb 2006 14:53:23 -0800
Content-Type:	text/plain
Parts/Attachments:	text/plain (19 lines)

I have a new Toshiba Laptop running XP2000 Home with Spy Sweeper and Norton AV.    
   
  Today I received a Norton Anti-virus Error message that read:  "Norton AV has encountered an internal program error.  Uninstall and re-install Norton AV."  Then a box came up that read:  "Urgent Attention.  There is a problem with your license for this product."
   
  I uninstalled and reinstalled Norton; things ran fine for a few hours, but now I have the same messages with the Norton icon in the bottom tray red-X'd out.
   
  Could the problem be that Norton does not like Spy Sweeper?  Should I uninstall both Spy Sweeper and Norton and use a different AV?
   
  I would appreciate any advice on resolving this.
   
  MTIA -
   
  Anne Neighbors  

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