Hi Tracey,
I suggest that you do this. Close out all Windows and disconnect from
the internet.
Double click on
My Computer
Double Click on
Control Panel
Double click on Add/Remove hardware Find your webcam listed in that
list and
Remove the Web cam from you system.
When computer is shut down, NO POWER to it,
Check the connections of the webcam that it is connected properly.
Restart the Computer.
When it boots up, you will get a message saying your computer has found
NEW HARDWARE. Windows will then load the drivers from the operating
system and then on the Box that comes up Select HAVE DISK.
Put the disk that came with your webcam in the drive and reload the
webcam software.
This should fix your problem.
For whatever reason, the drivers to the webcam became corrupted. This
sometimes happens with different peripheral devices. Just as a matter
of course, always remove the device from you system, and then put it
back in as if it were a brand new device. Sometimes software from
different devices conflict with each other. Which could also have been
the case.
I hope that this helps. I tried to walk you through this as if you were
a newby to the computer as you stated you were computer illiterate.
tannis zamora
tracey clark wrote:
>please can you help me i am not computer literate at all but i am having trouble viewing my friends web cam it used to work but then i think i have inadvertently wiped off some file that is needed! when invited to view a web cam i accept and the following message appears......"incorrect software please update your software" as far as i am aware i have the real player and windows media player installed i am running win 98 use aol to acess the internet and use yahoo messenger to see friends etc could you please fix this prob for me
>many thanks and awaiting yr reply.
>PS.... my computer is a dinosaur compaq presario 1410 !! with 40mb and a pentium (R) processor
>Thanks again tracey
>
> "Hold No Punches.." Rode brings you great shareware/freeware
> programs with his honest opinions in this weekly column.
> http://freepctech.com/rode
>
>
>
"Hold No Punches.." Rode brings you great shareware/freeware
programs with his honest opinions in this weekly column.
http://freepctech.com/rode
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