Error - template LAYOUT-DATA-WRAPPER not found

A configuration error was detected in the CGI script; the LAYOUT-DATA-WRAPPER template could not be found.

Error - template STYLE-SHEET not found

A configuration error was detected in the CGI script; the STYLE-SHEET template could not be found.

Error - template SUB-TOP-BANNER not found

A configuration error was detected in the CGI script; the SUB-TOP-BANNER template could not be found.

Subject:	Netscape GPF and HPDJ 820CXi
From:	"Lawrence T. Gurley" <[log in to unmask]>
Reply To:	PCSOFT - Personal Computer software discussion list <[log in to unmask]>
Date:	Wed, 2 Aug 2000 23:59:51 -0700
Content-Type:	text/plain
Parts/Attachments:	text/plain (31 lines)

Frequently, while printing a Web page, I get the "CLOSE/IGNORE" dialog
box;  "IGNORE" is ignored, and eventually the "This program has performed
an illegal action" dialog box appears, (with "close" the only choice).  The
detail message is the following:

NETSCAPE caused a general protection fault
in module HPFCPS09.DLL at 0005:00002606.
[snip]

(If anyone wants the contents of the registers, the stack dump and CS:EIP
(whatever that is), I've saved that too.)

After I close Netscape, I am still unable to print from any program,
because "the printer is still printing."  In order to print again, I have
to restart the PC.  If I return to the same URL, I usually generate the
same GPF.

I am using Netscape Communicator 4.73, under Win98SE on a P200MMX with
128MB of RAM.  The printer is an HP Deskjet 820CXi, using driver HP DeskJet
820C Series v8.5.

Please help.

Lawrence T. Gurley, Berkeley, CA
[log in to unmask],
[log in to unmask]

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