Dianne writes:

<<We had to do a virus scan on a laptop (Compaq Presario).  It found and
deleted 39 files but apparently, a file that is needed to start any and all
programmes is missing now.  When we try to open any programme, we get the
message that the following file is missing and is needed to open files of
type "application"  .  The file is: toix".exe.  I did a search on that file
but only found reference to toix.exe.  I tried to use that one but it didn't
work.  Hope someone has an idea of a solution>>

In line with the other replies to this post. You may need to copy or rename
regedit.exe to regedit.com to get into the registry in the first place (you
can do this in DOS).

I had a similar problem a few weeks ago, and removing the reference to the
file in the registry corrected the problem. However, if you know which virus
caused the problem, I suggest you go to the Symantec site (or another
reputable Anti Virus vendor), and follow the removal instructions for your
operating system.

Regards
Mike McNeil
Computer Troubleshooters - Queenstown
Phone: 025 385 027
email: [log in to unmask]

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