Bob,
I had exactly the same problem starting with boot up this morning! I noticed
that Norton Firewall 2002 requested an okay for ITSELF! That seemed
suspicious to me. Then, excel and word took much longer than normal to load
themselves and/or a file, with the message that the program was requesting a
virus scan. I did a complete check of the system with Ad-aware 6.0, Spybot
S&D, and a complete virus scan with Norton Anti-Virus 2003. I checked
Live-Update for Norton and got everything up to date. Nothing was detected
and the problem persisted. I then replaced the operating system disk and
program disk with a Ghost image from 2 weeks ago. No change. It was still
very slow.
I then began searching through the options for Norton Firewall and
Anti-Virus. Since the slow load problem seemed to be only with Microsoft
Office programs, I tried disabling the "Enable Office Plugin" under
Miscellaneous Norton Anti-Virus options. That did the trick. Everything is
loading fast again. Not sure what changed or caused the problem, but this
changed cured it for me.
Let us know if this works for you and/or if you find out the cause of the
problem.
My system:
Gigabyte GA-7NNXP Motherboard
1 gig RAM
AMD Athlon XP 3000+
XP Pro with SP1
Jim Maki
[log in to unmask]
> -----Original Message-----
> From: bobwarasila
> Sent: Thursday, January 08, 2004 8:13 AM
> To: [log in to unmask]
> Subject: [PCSOFT] Slow start on Word & Excel
>
>
> I just developed a problem of slow loading of Word/Excel and
> associated files. When I click on Word/Excel Zone Alarm asks me
> if I want to connect to the MS web site. This is new, it didn't
> happen before. I suspect it's looking automatically for an
> update without asking me. Then when I try to open a file there
> is a very slow load associated with the message in the lower left
> that a virus scan is taking place. I'm running XP Pro and Office
> XP and NAV 2003 on a ASUS P4P board with a P4 2.8HT and 1 Gig of
> RAM. The process of loading a file now takes about 20 seconds.
> Yesterday it was essentially instantaneous. I haven't
> deliberately changed any settings since then. What's slowing me down?
>
> Bob Warasila
>
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