John Dunney wrote:
>
> Hello Jim,
> Here is line 15 of my config.sys file where the error is:
>
> DEVICE=C:\NETSCAPE\INDS\PROTMAN.DOS   /I:C:\NETSCAPE\NDIS
>
> The error is "the Protocol Manager is not loaded"
> "No Protocol Manager driver is installed"
> "Initialization failed"
>
> I'm not sure how WINDOWS\PROTMAN became NETSCAPE\NDIS\PROTMAN
> The first I noticed it was after downloading Netscape 4.03 last year.
>
> Before I start editing anything I would like to be clear about what exactly
> I should change.
> You didn't mention the NDIS ref. on line15.  Is this a ref. to the  "Shiva
> PPP dial-in driver version 3.52 --NDIS    The Protocol Manager is not
> loaded" part of the error msg?  Should I ignore this, include it, delete
> it?  Wayne mentioned I should go to the registry file and delete any refs to
> Shiva, Do I need to do this too?

John,

Your original message included references to several error messages.
You need to take one step at a time and solve them one by one.

The first error message was about line 15.  It said it can not
find the file PROTMAN.DOS.  Use the windows file finder to look for it.

It should be in your C:\WINDOWS folder.  If so, then change line
15 so that it "looks" for the file in the correct place.

After you reboot, then deal with the next error message -- in order--
as they appear.  (chances are that most of them are due to the first
kind of like dominoes... and they will all go away after you fix
that first problem)

--
Jim Meagher
============================
Micro Solutions Consulting        Web Design, Network Administration
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http://www.ezy.net/~microsol    410-543-8996
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