Is mail working fine otherwise? You might check the value in your registry
at:
HKEY_CLASSES_ROOT\mailto\shell\open\command for the default value - that is,
what program is used to perform the mailto operation. Perhaps this may shed
some light on the problem. I took this registry path from my Win2k machine,
but believe that it should be the same on Win95/98. If not, try searching
for "mailto".

Peter Shkabara
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-----Original Message-----
        Recently I've been encountering a problem with Outlook 2000.
Specifically,
when I click on a "mailto:" link in both Outlook and MSIE 5.1 I get a "Can't
create the item" error message.

        Brian

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