Go to the Add/Remove programs in the control panel, look for Microsoft
Intenet Explorer and click on it, then click on Add/Remove. A window should
pop up giving you 3 options -

1. Repair IE
2. Add a component
3. Restore a previous configuration

Select "Restore a previous Configuration". This should remove the upgrade.
Now you should be able to install IE 5.5.

Fran


----- Original Message -----
From: "Bob Warasila" <[log in to unmask]>
Sent: Tuesday, January 01, 2002 7:19 PM
Subject: W98/IE upgrade problem


> I added some RAM and replaced the battery on my granddaughter's HP6460
today
> and decided to do a software upgrade on the OS.  I went to the MS site and
> downloaded the latest W98-SR2 upgrade software.  It included a security
> patch for IE6, she's running IE4, and this apparently has caused a
problem.
> When I went on to download IE5.5 (I don't trust the IE6 releases yet) the
> setup program reported that it can't install 5.5 because a newer version
is
> resident - it isn't because when I launch Explorer it's still 4.   How Can
I
> get the setup program to run?
>
> One caveat,  I didn't restart after the SR2 upgrade, will that make a
> difference?
>
> Bob Warasila
> [log in to unmask]  (home)
> [log in to unmask]   (work)
>

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