I don't fully understand this error message, or why it is intermittent,
but the times that I have seen it have always seemed to relate to the driver
for the SCSI adapter. You haven't mentioned one, but since you have SCSI
devices, there must be one; it might be built into the motherboard.
At some point during the boot process, there is a step that initializes
the SCSI controller, and that should show up on the screen. That will say
what controller you have; then check the web to see if there is new firmware
or driver software available.
David Gillett
On 30 Jan 2004 at 14:08, Irena Thomas wrote:
> The OS: windows 2000 SP 4 5.00.2195
> (P4, 1.7Ghz, 256 Mb RAM, 18Gb HD)
> The problem: physical memory dump when a user tried to read a file from a
> CD. The computer has a DVD/CD-ROM drive (nec nr-7800a scsi cd rom).
> There is Adaptec Direct CD and Adaptec Easy CD Creator 4 installed.
> The error message:
> >
> STOP: 0X0000000A (0X00000030, 0X00000002, 0X00000001, 0X80426122)
> IRQL_NOT_LESS_OK_EQUAL
>
> Address 80426122 base at 80400000, data stamp 3eebc002_ ntoskrnl.exe
>
> The computer 'righted' itself after re-boot. What course of action should
> we take to prevent such stop errors in the future? Is it a CD driver that
> needs updating or memory module going bad?
>
> Irena.
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