Recently, I installed Mozilla Firefox as my default browser and discovered
that when I try to access Documents from the Start button the taskbar, I get
the following message and explanation:

"The program has performed an illegal operation and will be shut down. If
the problem persists, contact the program vendor.

EXPLORER caused a general protection fault
in module USER.EXE at 0007:0000675d.
Registers:
EAX=00000000 CS=176f EIP=0000675d EFLGS=00000202
EBX=015f00bf SS=63b7 ESP=000087f4 EBP=00008826
ECX=00000000 DS=1697 ESI=000000c1 FS=76b7
EDX=176f45c2 ES=6177 EDI=00000000 GS=0000
Bytes at CS:EIP:
26 8b 07 89 46 f2 c7 46 f4 00 00 89 76 fc 8c 46
Stack dump:
5f076176 00000020 00000143 00000000 35cc0000 01710000 017116b0 00000000
0171ffff 00000000 0a5f68b8 00000004 883c0000 000066f0 88360000 000463b7 "

Did installing the Firefox browser cause this problem? What must I do to be
able to access Documents again from the Start button? (By the way, every
other Start related function works: Favorites, Programs, Help, etc.

Thank you.

Dan Crawford
Gibsonia PA

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