Boot your machine from a boot disk and scan the hard drive from there. I
believe that Norton can't clean what is "in use".
Information Technology wrote:
> I've had McAfee AV on my Pentium clone running WIN95 for some time but
> yesterday I installed Norton AV. Right away it announced that I had NYB
> Boot virus on two hard drives. It asked if I wanted to proceed with
> cleaning y/n. I pressed yes. It repeated the question. I pressed yes again,
> it asked the question again, over and over. Finally I pressed no, and it
> STILL asked the question again over and over till I had to reset the
> computer. When it rebooted the computer, Norton AV automatically loaded,
> and asked me the question again, over and over! At this point I was
> completely locked out of my own PC!
>
> Finally I thought of using F8 to step through the start up files and delete
> Norton AV from the boot sequence. Now I'm afraid I still have a boot sector
> virus that McAfee can't detect, but Norton can't clean.
>
> Any ideas?
>
> Paul Walker
> =======================================================
> Information Technology [log in to unmask]
>
> PCSOFT: http://nospin.com or [log in to unmask]
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