I forgot to mention that she is using Windows 98 Original as
OS.

Doug


On Wed, 21 Mar 2001 10:33:40 -0500
 Doug Simmons <[log in to unmask]> wrote:
> I just got an email from a friend who is having trouble
> with downloading files using IE 5.00.  She just had a
> hard drive upgrade.
>
> The symptoms are:
>
> She can dial in on her 56 k modem. Retirve mail no
> problem, browse web pages no problem, but when she tries
> to download a file (she's trying to download MS Internet
> Messenger), her connection to the ISP terminates
> immediately.  The tech who installed the hard drive wants
> to reformat and re-install all her software and the
> Gateway tech support wants to replace her modem.
> Replacing the modem does not sound logical if she can
> surf and do email, and format seems like a drastic
> measure.
>
> Any clues as to what I should look for when I go over
> there?
>
> Doug
>
>              Do you want to signoff PCSOFT or just change
> to
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Doug Simmons

             Do you want to signoff PCSOFT or just change to
                    Digest mode - visit our web site:
                   http://freepctech.com/pcsoft.shtml