----- Original Message -----
From: "Helral"
Subject: [PCSOFT] attachments


My daughter (has winxp) sends me emails with attachments which I cannot open. a little box comes with the following
info: "Windows cannot find Microsoft.exe.  This program is needed for opening files of type EML File".  I have
win98se.  Would appreciate your help.   I got your website from the computer lady.
Ralph Lee
-----------

In my humble opinion, it's not a good idea to open attachments from within an email, or an email program. If you
can, it's probably better to select the email message (highlite it), then choose 'File / Save attachments'. Once
the attachment is saved to your hard drive, it's a good idea to virus scan it, then open it. That should allow the
proper program to open the attachment (i.e. winzip, windows explorer, paint, etc.) If the attachment is an email it
may still not open after saving it, in which case, you could right click it and choose 'open with', then scroll to
your email program. That should work unless your email program has corrupted files ( I don't know if Microsoft.exe
exists in WinXP, but I couldn't find it on my drives - WinME). hth

Al Thompson

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