Marilyn
I've often come across this problem and most times the cause is Deleted
Items folder is full and cannot take in more messages. Similarly when the
Sent Items folder is full messages get stuck in the Outbox folder after
being sent. The solution in both cases is to delete unnecessary messages
from the Deleted / Sent Items folder and then compact it.
If, on the other hand, the above procedure doesn't help then probably
Outlook Express has just gone crazy and perhaps reinstallation can help. I
personally prefer using Outlook to Outlook Express. The former has an
Archiving feature which helps in preventing the folders from getting full
and corrupt.
Hope that helps
Ophara
On Mon, May 23, 2011 at 8:49 PM, Marilyn Wilson <[log in to unmask]>wrote:
> I have a friend who is having problems deleting and sending messages in
> Outlook Express. He is running Windows XP. His deleting of message doesn't
> work and his sending of messages often gets stuck in the outbox. When it
> does send, it often sends multiples. He has a Yahoo account that works fine
> in all respects.
>
> Thank you for any suggestions.
>
> Marilyn
>
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