The Norton "removal tool" can be found at www.symantec.com/nrt.  It's a
762KB  .exe file you download to your PC and execute locally. 
 
In attempting to deal with a file access denial I suspected was being caused
by Norton Internet Security, a Symantec phone support agent provided
(without directly acknowledging the problem was Norton's) the link to an
upgrade Version (10.2.0.30) - one that's apparently not yet generally
available.  It supposedly uninstalled the earlier version but in the process
left a trace in the registry that effectively rescinded my one year license.
A second agent provided the removal tool link, but I found that it failed to
clean the registry -- I ended up doing that manually, and VERY carefully,
but managed to reinstate my license.
 
The "removal tool" should at least stop the "SymWSC.exe..." error message
from repeating.  It's uncertain whether you'll see any other Symantec/Norton
related funnies later.  Can't say I'm a Norton fan; I definitely stay away
from McAfee.  AVAST looks like a very attractive alternative.
 
J. Pinter
------------------------------
Date:    Tue, 6 Mar 2007 14:34:13 -0500
From:    Dollie Scercy <[log in to unmask]>
Subject: Norton problems
 
I have tried to uninstall Norton Anti-Virus and Firewall but now I am get=
 
ting an error message that will not go away.  I click ok and then later i=
 
t pops up again.  The message is=20
 
"SymWSC.exe - Unable to Locate Component.  This application has failed to=
 
 start because cc.Trust.dll was not found.  Re-installing the application=
 
 may fix the problem."=20=20
 
I don't want to reinstall, I want it gone.  LOL.=20
 
Have I done something wrong?
 
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------------------------------
 
Date:    Wed, 7 Mar 2007 11:07:05 -0600
From:    Dean Kukral <[log in to unmask]>
Subject: Re: Norton problems
 
I think that simply using the uninstall programs from the control panel may
not always remove as much of the Norton stuff as you might like.  If you go
to www.symantec.com and search for Norton_Removal_Tool.exe, you might have
better results.  It might be better to reinstall and then use the removal
tool to uninstall.
 
In any case, do NOT simply delete files that look like Symantec files, as
this may trash your system.  (I trashed mine that way.)  I believe that
Norton renames or replaces essential system files and/or folders.
 
Both Norton and McAfee seem to be nearly impossible to get rid of once you
have installed them.  Unfortunately, they are consistently rated the most
effective anti-malware programs, so that if you want the best, there is not
much choice.
 
Dean Kukral
 
 
----- Original Message -----
From: "Dollie Scercy" <[log in to unmask]>
Sent: Tuesday, March 06, 2007 1:34 PM
Subject: [PCSOFT] Norton problems
 
 
I have tried to uninstall Norton Anti-Virus and Firewall but now I am 
getting an error message that will not go away.  I click ok and then later 
it pops up again.  The message is
 
"SymWSC.exe - Unable to Locate Component.  This application has failed to 
start because cc.Trust.dll was not found.  Re-installing the application may

fix the problem."
 
I don't want to reinstall, I want it gone.  LOL.
 
Have I done something wrong?
 

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