Hello Keith,

The Rev wrote,
>I'm new to this list and wanted to ask about a problem I am having with the
>Word V 6.0c help files.
>
>When I select help/contents, the help file opens up but I get the error
>message - "An error exists in this help file. Contact your application vendor
>for an updated help file (1024)."; and this message appears five different
>times.


My 2cents,
I researched this and one article mentioned that a DLL that was required
may have been removed.  It suggested that it might have been removed by
the Orphan Finder, which is included in Quarterdeck CleanSweep 3.0.
Could it be that you ran the feature sometime since you last used the
particular help file?

Anyway, attached below is the text to the article (PSS ID number
Q174143).  Good Luck



SYMPTOMS
========

If you use Orphan Finder, which is included in Quarterdeck CleanSweep
3.0,
to remove orphaned dynamic link library (DLL) files from your computer,
and
then use the programs included with Microsoft Office 97, any of the
following symptoms may occur:

        Yada, Yada, Yada (Errors that don't pertain to your problem) Yada

- When you use Help in any of the programs included in Microsoft Office
   97, you may receive one or more of the following error messages:

      Windows Help Cannot find or load the file HLP95EN.DLL. This file
should be copied to C:\WINDOWS\SYSTEM or a directory in your PATH.

      An error exists in this Help file. Contact your application vendor
      for an updated Help file. (1024)


CAUSE
=====

This problem occurs because Orphan Finder incorrectly identifies many
DLL
files as orphaned files even though they are used by programs included
with
Microsoft Office 97.

If you allow Orphan Finder to remove these DLL files, the features
provided
by these files are no longer available in the programs included with
Microsoft Office 97.

NOTE: Orphaned files are files that remain after you remove the program
that originally installed them.

RESOLUTION
==========

To resolve this problem, use either of the following methods.

Method 1
--------

Run the Microsoft Office 97 Setup program and click Reinstall. When you
do this, the Microsoft Office 97 Setup program installs new copies of
the
removed DLL files.

Method 2
--------

If you allowed Orphan Finder to make backup copies of the removed DLL
files, you can use Orphan Finder to restore the copies of the DLL files.

Note that it may be necessary to reinstall other programs if Orphan
Finder
removed their DLL files.

STATUS
======

This problem occurs when you use the products listed at the beginning of
this article and the Orphan Finder in Quarterdeck CleanSweep 3.0 to
identify and remove orphaned DLL files.

MORE INFORMATION
================

In CleanSweep 3.0, you can access the Orphan Finder by clicking the
Cleanup tab, and then clicking Orphan Finder. When you run Orphan
Finder, it scans your computer and locates orphaned DLL files, .ini
files, zero-byte files, and other items that remain after you remove the
program that originally installed them.

If you allow Orphan Finder to remove orphaned DLL files, the program
prompts you to create backup copies of the DLL files before you remove
them so that you can restore them in the event of a problem. Use caution
when you use Orphan Finder to remove DLL files that may still be in use
by
Microsoft Office 97 or other programs.

CleanSweep 3.0 is manufactured by Quarterdeck Corporation, a vendor
independent of Microsoft; we make no warranty, implied or otherwise,
regarding this product's performance or reliability.