Hello Ian,
I use AVG myself and was wondering about why I never got a KLEZ alert on incoming mail. I knew they were infected because if I tried to send them to myself, AVG would catch it. I wrote to AVG tech support and they showed me the answer. This only seems to work on the inbox but that's good enough. I apologize for length of post but I didn't want to break thread. Please read UP on the following:
<snip>
Dear Sir/Madam,
I am sorry, but as I read your letter, I saw the Netscape.
The Plugin for outlook express is working a little bit different
than the usual E-mail Anti virus scanners.This plugin is scanning the
mail when OPENING a folder which contains e-mails.
Let me give an example: When you are receiving e-mails into
<inbox> folder,then the e-mails are scanned when you open this folder, not
when checking for new mail. If you want this to work properly, you
have to go to any other folder, for example <outbox>, and THEN go to
the <inbox> folder.THEN, your mail will be scanned.
But if AVG E-mail scanner is not fully functional on your
computer, you are protected by Resident Shield.
We are working on new solution (independent on your e-mail client). It
should be available in a few weeks.This will solve all the problems
that orrured using all these plugins for outlook express, eudora,
Microsoft outlook etc.It will work as a pop3/smtp filter, and will
scan emails even before they reach your e-mail program.Currently, we
have a beta version available, if you want to test this, download it
from:
http://www.grisoft.cz/beta/avgemc/avgemc_en.htm
But NOTE that this is a BETA version and therefore there is NO
technical support for this product!
As soon as we will release the full version of this product, we will
inform our users on our www.grisoft.com page.
Regards,
Jan Jasek
GRISOFT(c) Software
Techsupport
-----Original Message-----
From: [log in to unmask]
Sent: 20.6.2002 15:35:57
To: "AVG Technical support" <[log in to unmask]>
Subject: AVG E-mail scanning [SRID: ]
I'm using outlook express 5
Les
----- Original Message -----
From: AVG Technical support
To: [log in to unmask]
Sent: Thursday, June 20, 2002 6:07 AM
Subject: RE: AVG E-mail scanning [SRID: ]
Dear Sir/Madam,
1) I'm very sorry but we don't support your e-mail
client just now. In this moment, supported clients are:
MS Exchange client
MS Outlook 97
MS Outlook 98
MS Outlook 2000
MS Outlook Express 5
Qualcomm Eudora (32bit)
But if AVG E-mail scanner is not fully functional on your
computer, you are protected by Resident Shield.
We are working on new solution (independent on your e-mail client). It
should be available in a few weeks.
Regards,
Jan Jasek
GRISOFT(c) Software
Techsupport
<snip>
Les Barnes
----- Original Message -----
From: Ian Porter
To: [log in to unmask]
Sent: Wednesday, June 19, 2002 5:18 AM
Subject: [PCSOFT] XP and AVG - W98SE and Norton 2002
As to whether these mails were really infected, read on.
As I said earlier, I sent these infected mails to Kevin Johnson and Al
Thompson, who both wanted to test their systems.
Kevin, you obviously got yours ok. But Al didn't. The reason? His ISP
intercepted the mails, and refused to forward them to Al, because of their
virus content. Then they told me what they'd done.
I also got a blast from Xtra (which is an ISP you'll be familiar with,
Kevin) about disseminating viruses.
So there's no doubt that they were infected.
Therefore I have to say that, while AVG might be a very good AV prog, it
won't necessarily alert you to the presence of a bug in an email, even when
you manipulate the infected files to some extent.
And to what extent you can safely manipulate infected files, or harbor them,
but still maintain a clean system, is somewhat of an unknown quantity.
So, annoying as the damn thing is, I think I'll have to stick with Norton
for the time being.
And that really bugs me.
Ian Porter
Computer Guys Inc.
Arrowtown
New Zealand
[log in to unmask]
---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.371 / Virus Database: 206 - Release Date: 6/15/02
The NOSPIN Group is now offering Free PC Tech
support at our newest website:
http://freepctech.com
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