This is just a straight CD-ROM drive, right?  Windows 9x and above has drivers for these.  Right click on the my computer icon and click on properties.  Then click on the device manager tab, double click or click the plus sign in front of "CD-ROM", click on the offending CD-ROM drive, then click remove.  Restart your computer and Windows will give you a found new hardware, installing drivers screen.  If it doesn't work at all, or only works for a few days, you have a few possibilities. 1)the drive is defective; 2) you have an unknown virus; 3) your OS is funky.  To eliminate possibility number one, take your new drive back and exchange it for a new one.  If the new one doesn't work, you either have gotten two defective drives (unlikely), or you're stuck with numbers two and three. If you have a good friend, borrow a known working drive and try that as a substitute.  A known working drive that doesn't work in your system eliminates even the shadow of a doubt as to number one.

>I recently had my computer upgraded with a new cd-rom.  It only worked for a couple of days but then quit.  The computer repair place blamed the problem on a virus (they believe it's "the snow white virus").  When a cd is placed in the cd-rom, it reads all cds as music (the music symbol shows up when I click my computer and d drive) and will not read them.  We can not run games or re-install hardware due to this problem. When the computer is turned on the message "fast disk drive failed to communicate with dos hard disk drive. driver reading aborted."  I've scanned for viruses with a couple of anti-virus programs and they say there is no virus present.  Is a driver or dll missing? Is there a recommended way to clear up this problem. I can't rebuild the hard drive because the cd-rom won't recognize the disk that came with my computer to do that. >
>
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