Before going to safe mode, stop the restore function. After you finish 
scanning and cleaning in safe mode, restart in normal mode and turn 
restore back on. This procedure not only cleans out the virus, but 
usually stops it from reinventing itself.

Tom

On 7/21/2010 10:07 AM, Hachmeyer, Mr. Paul S. wrote:
> Don,
> Check out Malwarebytes AntiMalware software, I think it's still a free download.  You might also try running Malwarebytes, AVG and/or Superantispyware in safe mode.  Depending on where the virus is located, they may not be able to delete it if the program is active.  Safe mode loads only the minimal programs to get the pc started.  If you know the location of the file/virus itself, you could also try to delete it in safe mode.  If it has attached to another program, you need to be careful, or you may mess up that program or your system.
> Paul Hachmeyer
>
> -----Original Message-----
> From: Personal Computer Hardware discussion List [mailto:[log in to unmask]] On Behalf Of Donald DeWitt
> Sent: Wednesday, July 21, 2010 12:39 PM
> To: [log in to unmask]
> Subject: [PCBUILD] Computer infection
>
> Hello everyone,
>
> I'm running XP windows service pack 2 on a Dell desk top computer.
>
> I acquired an infection from the internet that has been documented and
> located by both Avg and Superantispyware in; Documents and Settings\Local
> Service\Cookies\System.
>
> There are presently twenty some variations of this infection and still
> growing. Avg and Superantispyware have no problem finding and listing all of
> these, however they cannot remove them. I tried running SDFix as recommended
> on PCbuild a while back but it is too complicated for me to operate.
>
> If anyone has any suggestions, I would appreciate it
>
> Don

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