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Subject:
From:
Dick Mason <[log in to unmask]>
Reply To:
Personal Computer Hardware discussion List <[log in to unmask]>
Date:
Mon, 6 Aug 2007 15:31:44 -0700
Content-Type:
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I tried to run a CD today and the drive spun up, the lights blinked, 
but it would not start.  I looked in "my computer" and neither of my 
optical drives were shown. Hoping it was as simple as a bad cable, I 
changed out the EIDE cable which fixed nothing, so I tried every 
combination hookup I could on the primary and secondary EIDE cables, 
to no avail.  I looked at the device manager and both drives had the 
dreaded yellow circle with exclamation point.  Under "properties", I 
got the following message: "Windows cannot start this hardware device 
because its configuration information (in the registry) is incomplete 
or damaged (code 19)".  I then tried a system restore back to the 
earliest date available, as I don't know for sure when this problem 
started, but that did not fix the problem.  Any ideas on what to do 
next?  I would do a repair installation of XP, but without an optical 
drive, I cannot do that.  The system is a P4, 2.8 GHz, Avit V17 MB 
running XP Pro SP2.  Thanks in advance for any help this great list can offer

Dick

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