At 11:26 AM 1/30/99 , Mike Buraczewski wrote:
>Hello All
>
>This one is for Bob Wright as I remember him having the problem, but not
>remembering the solution.
>
>I have a customer that purchased an internal zip drive.  The installation
>went smoothly, but in My Computer, he now has a "B" drive [none exists
>except the A and zip] and an "E" drive [the actual zip drive].
>
>How can I resolve this form him so that he has only one or the other?

This is a rather common complaint.   In the case of my solution, it turned
out that the drive(s) were bad.   I tried three drives before finding  one
that the system would acknowledge without assigning it to drive letter
"B".  There has been a rash of this problem reported in the USENET
group:  alt.iomega.zip.jazz

Before you return the drive for replacement, there are two things you
should try first.

1) Make sure your motherboard has the lastest BIOS update installed,
    check the manufacturers web site for an a Bios flash update.
2) Try downloading the latest drivers for your Zip drive from Iomega:
      http://www.iomega.com/software/drive_up.html

     Bob
The NOSPIN Group
   http://nospin.com

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