On Saturday 06 April 2002 04:06 pm, David Hightower wrote:
> After loading the generic driver for my SiS 5598 chipset video from the SiS
> website, Upon restarting I got the "blue screen" and the following message:
>
> "A fatal exception 0D has occurred at 032F:00005603..."
>
> The system then will not complete the Windows 98 start up without a reboot
> which then tries to go into safe mode.  When Windows loads my display will
> not adjust past 640X480X16color res. without the same blue screen of death
> appearing.  The SiS website is no help, and the original manufacturer of
> the PC (a Packard Bell) does not exist.  If I'm not seriously mistaken I
> can install a PCI graphics card, and please feel free to confirm or  rebut
> that conclusion.
>
> Thanks for ANY help
>
> David
> [log in to unmask]

David:

As your probably know, Packard Bell was taken over by NEC in 1999. AFAIK, it
has pretty much disappeared from sight, at least in the US. However, some
support is available at:
        www.necus.com/support/800indexcat.cfm?CatNum=4
        www.priorityonesupport.com

Depending on the vintage of your P/B, a PCI card _should_ work -- maybe even
an AGP card. (FWIW, the SiS 5598 chip was released in 1997.) You might Google
on "Packard Bell #### Sis 5598" where #### is the model number for your box,
too.

Sorry that I couldn't give you a straightforward answer to your problem.
HTH,
Carroll Grigsby

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