I have an elderly lady (doesn't know anything about pc's) that has asked for my help, and I am stumped.  She has a dial-up ISP and whenever she gets online anytime she tries to go anywhere the first thing that usually happens is she gets a page unavailable error, once she presses refresh a few times it will usually come up.  I looked at it and it did it with Yahoo.com, Wellsfargo.com, and several other places I tried to go.  Sometimes you can get there the first try but more times than not you have to refresh to get it to display the page.
I have tried to clean her cache and cookies and temp files, not really a big problem that I can tell, they were relatively cleaned out.  Her connection is good, I can check her email with no problems on demand.  There are only like 3-4 programs running on her system and they are all known and shouldn't be causing any problems.

Any ideas?
Thanks,
Dian Farmer

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