Thank you so much for this  bit of information.  I did as you instructed and 
downloaded an update from  Zone Alarm, but I still had to move that 'high' 
setting down to  'medium.'  If not, then I couldn't get online.  So I thought by  
uninstalling that 'hot fix' (#KB951748) would fix it for me,  (so I could 
keep my setting on HIGH) I did that, but before it finished  uninstalling, it 
said if I uninstalled that fix, then I would lose the ability  of KB951978 from 
working.  I don't know why MS  doesn't know how these affect certain firewalls, 
if not all of them.   Possibly Gates left at the right time!!       Harriet
--------------------------------------------------------------
Hello Harriet;

I believe this addresses the issue you  are dealing  with;

http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccess
Issue.html

Good  luck.

Bill

----- Original Message ----- 
From: [log in to unmask] (mailto:[log in to unmask]) 

> _Update for Windows XP  (KB951978)_ 
>  (javascript:parent.fnExpandDetails(10);)
>  (javascript:parent.fnExpandDetails(8)) _Windows Malicious  Software  
> Removal Tool - July 2008 (KB890830)_  
(javascript:parent.fnExpandDetails(8);)
> _Security Update for   Windows XP (KB951748)_ 
(javascript:parent.fnExpandDetails(9);)

> I  have a  Dell Dimension 8400 using Win. XP Home.... and I also have  been
> using Zone Alarm  free firewall, and Avast free  Anti-virus.  While ago, 
> Windows informed me I  had some  updates to download (the above).  I did 
that, but 
> when I tried to  get online, I couldn't get on.  I looked in my firewall and
> things  had been changed about in there, and I don't know what is supposed 
> to  be checked and which is not. So I changed it back, it still didn't 
work, so  I
> called the phone company and they told me to disengage my firewall  .... I 
> did  and it worked.  So something in the firewall  prevented me from 
getting 
> online. I had everything checked so it could  do that, but it has to be Win 
> downloads and not my  firewall.

> So, I did  a system restore to remove the downloads  which now works.  Does
> any one  know what Microsoft did in  those three downloads to make those
> downloads not work.  And why  does  my Firewall get  different settings 
> when I never touch  it.  Is there a better firewall  or at least one that 
is easier to  
> work  with than Zone Alarm which is  free.
> What  I  also want to know if how can I get past those three updates and 
>  make it work  with my firewall?     Harriet 





**************Get the scoop on last night's hottest shows and the live music 
scene in your area - Check out TourTracker.com!      
(http://www.tourtracker.com?NCID=aolmus00050000000112)

            Do you want to signoff PCBUILD or just change to
                    Digest mode - visit our web site:
                   http://freepctech.com/pcbuild.shtml