There's only a few options here.  A bad cable, a bad drive, a bad IDE port,
something in the BIOS being missed, or simple incompatibility.  You have
eliminated the first two, which leaves us trying to test the last three.
Can you put another device on the same IDE port and position (i.e. primary
or secondary) as you are trying to put the DVD on?  If the answer is yes,
that leaves us with the BIOS or compatibility issues.

Run the Compaq setup program by pressing F10 when the boot splash screen
comes up.  As I've never worked with this particular model, it's hard to say
exactly what you'll find or be looking for.  You want to make sure that it
is set up to understand that there is a device on this IDE port and
position.  If everything in the BIOS looks good, it's possible that there is
a compatibility issue.  Unless somebody else on the list here knows for
sure, the only way to find out would be to contact tech support at
HP/Compaq.

Good luck!

Kyle Elmblade
Distinct Computer Solutions
Sales - Upgrades - Training - Consulting
[log in to unmask]
Computers are a more fun way to do the same work you'd have to do without
them.

From: "DALE fALES" <[log in to unmask]>
Sent: Sunday, March 16, 2003 7:18 PM
Subject: [PCBUILD] installation problem DVD rom & R/RW drives


> I am trying to install the above mentioned in a Compaq 5834 500 mb
computer
> with a WD 170AA HD, Win98se with plenty of ram.
> I have tried every combination of jumper settings and drive positions on
the tape cable, also new cable. I am concentrating on putting both on the
secondary.
>
> I either get a "safe mode" boot or this error message. - OE occured at
00000009 in VXD --- this error called from 0028:c187555c7 in VXD ---
>
> The Compaq boot finds all drives easily but it is difficult to get them to
show in control panel "system" and windows explorer.
>
> I installed both drives in an old NEC machine with win98 -- no problems at
all.
>
> Can someone please give me a direction?? Thanks in advance

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