Shawn,

I had this same problem. Someone brought their computer to me to put a modem
in. He just brought the box since I have extra keyboards, mice, etc. It
worked fine at my place but when he got it home and tried connecting, it
wouldn't connect. After much head scratching, I found out that he has a
serial mouse and I used a ps/2 mouse at my place. There was no conflict with
the ps/2 mouse, but when he used his serial mouse, there was a com port
conflict with the modem. I did some com port switching and the problem was
resolved.

Hope this helps.

Dennis Thiel

-----Original Message-----


>I have a client with a strange modem and/or isp problem. He used to be able
>to connect to his isp no problem and then was unable to. I reconfigured his
>machine and could connect (from my office location). When he took his
>machine home he still couldn't connect. His isp cannot explain it. They
have
>tried command strings and nothing makes any difference. He ended up
>upgrading his machine and I put a new Acer 56k pci voice modem in it. Again
>I could connect no problem from my office but he could not connect at home.
>He is in the country and I am wondering about the lines, however he used to
>be able to connect and he can fax no problem. Could it be a speed problem
>with the modem?? (Again he used to be able to connect with the same
>settings). Help!!!!
>
>Shawn M. Shea

        PCBUILD only works if you contribute. Send your messages
             to be posted to: [log in to unmask]