At 05:06 PM 11/1/2003, Ian wrote:
>A customer's Toshiba Satellite 2590 CDT has a faulty keyboard - there are
>at least two keys, the 'f' and the 'n', which only respond after heavy and
>continued pressing.

This too is a recurring problem with some Dell Latitudes (an ongoing
problem for years, check Dell's support forums). When my traveling boss
typed, "I ca   ot use this  ote ook!" he wasn't joking...  He had problems
with "b" also.

>My question is this: Is this situation likely to be something that a
>laptop repair company could improve?

On the bottom of the Latitude case are ~five screws labeled with "K" for
keyboard; tightening these screws will temporarily fix the
problem.  (Clever of Dell to provide the labeled screws, eh?)  From this
solution, I assume the keyboard connection loosens with travel or the "f"
"n" "b" are especially sensitive to motion!  Eventually, the Latitude had
to have a new keyboard.  No idea whether such will aid with the
Toshiba---can't hurt to try...

[I have replaced a keyboard on an HP laptop and it was surprising easy.]

>Hence my question to the group, just in case anyone has had a similar
>problem successfully resolved.

If Toshiba is as blatant with their errors as is Dell, possibly a "support"
forum on their site will delineate a solution???

Good luck!!!    Pat Osborne

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