This isn't just limited to Lexmark either.  A guy here in the office had
the same problem with an Epson Stylus Color 850Ne some time ago (a pricey
printer.)  Within a month of putting it into service, it started having
difficulties with the paper feed.  In this case, the guy just deals with
hand-feeding one sheet at a time.  Personally, I would have returned it but
it wasn't my call in that instance.

The printer you bought used may be defective.  Check
http://www.lexmark.com/US/warranty/1,1353,,00.html for any possible
warranty entitlement you may have.  (This is a US link - go to lexmark.com
and choose the right region if you're not in the US.)
Good Luck!


Tony Mayer
Sysop
The Magic FunHouse BBS
http://bbs.magicom.net




>I installed a new Lexmark printer (not the same model) and could not get the
>paper to feed straight and it would jam. After lots of frustration I called
>Lexmark and they replaced the printer. The replacement works good. Sometimes
>products are just plain defective from the start. This experience might be
>applicable in your case.
>
>Tom Mayer
>
>----- Original Message -----
>From: "Angela Bretz" <[log in to unmask]>
>To: <[log in to unmask]>
>Sent: Wednesday, July 02, 2003 9:53 AM
>Subject: [PCBUILD] Printer Hardware Problems
>
>
>> I just bought a used Lexmark Optra E+ /w new printer cartridge. I
>installed the driver in win98, just fine but when I go to print the test
>page the printer will not pull the paper straight in and I get a paper jam
>every time. I've taken the bottom plate of and cleaned the roller what
>guides the
>> paper in, with no results. The printer works fine when I put in an
>envelope it guides the envelope straight through. But it still doesn't print
>anything. I don't know what else to do.Please help!

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