Hi Lisa,

The following site has good information on enabling cryptographic services
http://www.updatexp.com/cryptographic-service.html The following extract
worked for me with a similar problem, but I recommend visiting the site to
see if they have a remedy for your specific problem first.

Click Start menu, and then click the Run icon.
In the small box that Opens, type the three letters:  cmd  then click the OK
button.
In the command prompt window that just opened (a black background and white
text), type the following commands, pressing the ENTER key on your keyboard
after each line:
net stop cryptsvc
ren %systemroot%\system32\catroot2 oldcatroot2
net start cryptsvc


Now type exit to close the command prompt window, and then try to install
Windows XP Service Pack 1 again. It should now work... You may in some rare
instances have to reboot your machine again first, so give this a try if it
fails again...

Regards
Mike McNeil

-----Original Message-----
From: PCBUILD - Personal Computer Hardware discussion List
[mailto:[log in to unmask]]On Behalf Of Lisa
Sent: Saturday, 20 September 2003 11:03
To: [log in to unmask]
Subject: [PCBUILD] Cryptographics Services disabled


I sure hope someone can help me!  I have Windows XP.  About 2 weeks ago my
Norton Antivirus stopped working correctly.  It wouldn't automatically
update itself. I eventually removed it several times and tried to install
it.  Finally went to AVG antivirus.  However since that time I have been
unable to get any Windows Updates to install correctly.  One installs but
computer continually asks me to install it again.  An error shows up for
some of the updates, saying Make sure Cryptographic Services is enabled.  I
went to Windows Update Help...Went thru first 3 or 4 steps of a remedy for a
somewhat similar problem.  Nothing worked.  Cryptographic Services is
definitely disabled and no matter what I do it won't turn on!  In the
meantime updates are piling up!  Three of them are critical.
Thank you for your time.
Lisa Lents























---------------------------------
Do you Yahoo!?
Yahoo! SiteBuilder - Free, easy-to-use web site design software

              The NOSPIN Group is now offering Free PC Tech
                     support at our newest website:
                          http://freepctech.com

---
Incoming mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.520 / Virus Database: 318 - Release Date: 18/09/03

        The NOSPIN Group provides a monthly newsletter with great
       tips, information and ideas: NOSPIN-L, The NOSPIN Magazine
           Visit our web site to signup: http://freepctech.com