Beth,

I have an HP510C attached to my daughter's PC.
There are very few differences between "family" members.

1. You MUST use the driver for the 500 printer.  When I moved the 500 to my
daughter's machine, I downloaded an updated driver version from HP.  Visit
the HP site and download a new copy for you printer.  I don't know if I have
the most current version, but I can send it to you as a last resort.

2.IEEE cables are NOT required for a printer that is this old.

3. Do NOT change the settings.  STANDARD is all you need.

4. The days of "one file only" are long gone.   There are so many
inter-related files and DLLs, that this solution has very little chance for
success.  A more productive solution would be to reinstall Windows.

Good luck,
Jim Meagher
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----- Original Message -----
From: Beth Shapiro <[log in to unmask]>



> I was recommended 4 suggestions:
> 1. try the Deskjet Plus driver - didn't work, nor does any other driver
> from HP or a random selection of other drivers (ex: Generic)
> 2. use a IEEE parallel cable - how do I know what I have? Does it help
> you to know that when I print from DOS, it does work? Would that rule
> out a cable problem?
> 3. change the settings for the parallel port in the BIOS - I've tried
> changing the LPT port from Standard (what HP recommends, but doesn't
> work for me) to ECP and Bi-Dir, neither of which have worked either.
> BTW, this is what the Acer (TI laptops/windows) tech support guy told me
> to try, and when that didn't work, he gave up on me.
> 4. Try to go back into the previous computer and find print.exe
> (printer.exe?) - I'll only be able to do this in November when I'm at my
> mom's house. Do I just need print.exe or are there other supplementary
> files?
>

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