Hi,
Does the ink light blink constantly when you receive these
messages?  One thing that you can try is to disable bidirectional
communication/Print Cartridge Query &/or Launch Status Monitor
When Printing in the settings.

To get into the settings, do a search on your hard drive for a
file called HPFCFG09.EXE.  Double click on the file and it will
open a box --click continue and from there you can disable the
Printer Cartridge Query by unchecking the box.  You will then
have to reboot after clicking ok.

See if that helps the situation any.  I've see this issue a few
times with the 870/890 series.

Dan
----- Original Message -----
From: "JOHN G. CAKARS" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Tuesday, January 15, 2002 4:57 PM
Subject: [PCBUILD] 820cse


> 820cse, v8.5; Win 95a
>
> Yesterday, I ran out of black ink. I put in a new cartridge. I
> got a "Printer Cartridge Error" message that the cartridge was
> unusable. So I put in another one. Then it told me that the
> color cartridge was unusable. I put another color cartridge
> in. I was told that the black cartridge was unusable. I put in
> a different black cartridge. The I was told that the color
> cartridge was unusable.
>
> I tried putting in 3 black and 3 color cartridges. According
> to HP, that message means a New cartridge should be put in.
> Well, I'm on a fixed income and do not have the means to keep
> buying and testing cartridges.
>
> Is my 820 dying on me? I welcome any insight on this matter.
>
>                          PCBUILD's List Owners:
>                       Bob Wright<[log in to unmask]>
>                        Drew Dunn<[log in to unmask]>
>

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