>>>Open Control Panel/Network and see if there's an icon there for network 
connection. If not,  you need to install the LAN drivers which should be
 on the motherboard CD.  If the CD autoruns, you are looking to install 
probably both the chipset drivers and the LAN drivers. It's possible 
that the LAN driver won't install without the chipset drivers being 
installed first---I don't know for sure.

Do all mother boards come with CDs? I don't remember getting one. Do I need to beat up the shop that installed it? (I am already POd with them because they never resolved issues after it was installed.)

>>>Otherwise you 
could get on the internet via another computer and download drivers for 
your motherboard---just Google" hp 090 cl motherboard drivers" (or maybe
 LAN drivers). Quite likely you'll get a bewildering array of possible 
drivers, and you may have to download several in order to get the right 
one.

Am I going to run into problems if I install multiple drivers or will the hardware seek out the proper driver? I already did a Yahoo search and turned up some possibilities. And yes, it is bewildering, not only in the number and variety of results but the question of which are legitimate sites. How trusting should I be with Yahoo's green check marks indicating a safe site?

>>>It sounds from 
your email that you may have already gone down part or all of this 
track, it's not quite clear. If you have the correct mobo CD, the LAN 
driver will have to be in there somewhere.

Like I said, not sure I got that mobo CD. Will check when I get home. That would sure be a kick in the butt if it was sitting there at home the whole time. BTW, I was assuming that the LAN card (there is such a thing, isn't there?) was independent of the mobo and that it would have been the one that came with the original eMachines computer as opposed to being part of the mobo. Am I wrong? Or are the LAN drivers dependent on the mobo independent of the LAN card (assuming there is such a thing?)

Thanks again, Don. This is just killing me not having internet and I really cant afford the time this whole thing is costing me.

Bruce


--- On Tue, 4/19/11, Don Penlington <[log in to unmask]> wrote:

From: Don Penlington <[log in to unmask]>
Subject: [PCBUILD] Cannot access internet
To: [log in to unmask]
Date: Tuesday, April 19, 2011, 3:06 PM

Bruce writes:

<<Motherboard had been replaced with HP 090 CL about a year ago... I can't get online via my broadband. BTW, I have the original disk that came with the computer,>>

Open Control Panel/Network and see if there's an icon there for network connection. If not,  you need to install the LAN drivers which should be on the motherboard CD.  If the CD autoruns, you are looking to install probably both the chipset drivers and the LAN drivers. It's possible that the LAN driver won't install without the chipset drivers being installed first---I don't know for sure.

If the Cd does not autorun, go to My Computer and open the CD icon. You may have to browse around to see if you can find a setup.exe file.

Otherwise you could get on the internet via another computer and download drivers for your motherboard---just Google" hp 090 cl motherboard drivers" (or maybe LAN drivers). Quite likely you'll get a bewildering array of possible drivers, and you may have to download several in order to get the right one.

If there is an icon in the Control Panel  Network centre, right click it, go to Properties, and click "install driver". Then point the installation manager to whatever drivers you've either found on the CD or that you have downloaded. It's often very much trial and error. The OK button to install the right drivers will remain frustratingly blank until the wizard finds the correct driver.

It sounds from your email that you may have already gone down part or all of this track, it's not quite clear. If you have the correct mobo CD, the LAN driver will have to be in there somewhere.

You could always phone your ISP tech support for guidance---this is within their area of expertise and most will have the necessary knowledge to guide you, or at least tell you where it's going wrong and what you need to do.

I've often found that finding these things can sometimes drive you to distraction. But I'm not telling you anything you don't already  know!

Don Penlington

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                         PCBUILD's List Owners:
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