My Brother uses Roxio ECDC and updated his Windows Media Player ( Win 98)
and his Burner quit for no reason. He uninstall the windows update and Roxio
ECDC , Reinstalled Roxio and it fixed it. The Roxio Easy CD Creator has a
regular help page that I will attach the address to. After reading it for a
while if you had not already bought your copy you probably would not. I have
it with the updates to 5.3 on my computer running Win XP Home and it works
flawless no complaints at all. Before you go buy a new burner you might go
look at the Roxio  address I am attaching and post your problem there.
http://support.roxio.com/en/support/roxio_support/discussions/index.jhtml;js
essionid=W05QNQKQVTBWNLAQAMGR3KVMCACAWIV0?_requestid=1403324

Rick
Fowler, In.
----- Original Message -----
From: "Doyle Hirsch" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Wednesday, December 25, 2002 5:18 PM
Subject: [PCBUILD] CD Burning


> My CD-RW has stopped burning CD's. Whenever I insert a CD and try to burn
either a data or an audio CD it returns the message: Software(Windows
Media,Nero, EasyCD Creator) has encountered an " unknown error". The disk
then ejects.This happens regardless of the type of CD(I've tried 4 different
ones)or the software I use. It can play music or games or install software
just fine.
>
> I'm running a Dell 8100 with Windows2K SP3 and the CD-RW is a NEC
NR-7800A. Oddly enuff, Dell posted a firm-ware upgrade on it's website for
this burner, dated 11/20/02, but the link just gives a "file not found"
error.Device manager says that it is working properly. I would appreciate
any suggestions before I try to replace the unit. Dell support has been
useless.
>
>                          Doyle Hirsch
>                       [log in to unmask]
>
>             Do you want to signoff PCBUILD or just change to
>                     Digest mode - visit our web site:
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>

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