I located a troubleshooter for this situation on HP's site.  See if any of
th4e fixes will cure your problem.  (The main cause is that STIMON is
disabled in startup by MSCONFIG).

See:

http://www.hp.com/cgi-bin/cposupport/get_doc.pl?SNI=hpscanjet47301&LC=scanners&Tfile=bps03107

for troubleshooting this problem. (Watch that the URL may wrap and not be
complete in your email).

Doug

At 2/27/01 09:37 AM, Susan wrote:

I tried the below.  I went to Find and removed everything having to do with
HP, twain, and twunk.  I reinstalled my printer which is an HP 722C.  I
reinstalled the scanner, but still the same message.  Any more suggestions?
Susan Hays

------I Wrote:
When you un-installed your scanner did you also remove all the twain and
twunk files?  I've found that most of the scanner re-installs require that
they also be deleted manually to have a successful re-install.  I usually
just do a Find for twain, twunk and delete them all.  Then re-install
software.

------------------Original Message---------------
At 2/25/01 09:04 AM, Susan S. Hays wrote:

 >I recently took my computer in to replace the modem.  Prior to my taking it
 >in, my HP 4100C scanner worked just fine.  It is a USB scanner.  Now, after
 >getting my computer back, it no longer works.  I get the following message:
 >"Your scaner is currently being accessed by another application.  Please wait
 >for the other application to finish or close it to allow this application
 >process."  I have uninstalled the scanner and reinstalled it.  I have checked
 >my connections, etc., but have had no luck.  There is no explanation point in
 >the Device Manager section.  It also says that there are "no conficts" and
 >"device is working properly".  Any suggestions would be greatly appreciated.

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