Bob Wright wrote:

> but you should
> also check the paper lift mechanism in the tray.  The paper load
> mechanism is an ear-shaped black piece located on the right side
> of the In tray.  As this piece turns, the paper is lifted up to the rollers.
>
> If the load mechanism is jammed, turning the black piece to the right and
> to the left  a few times may clear the problem.

Thanks Bob!
I think that's the problem, the piece doesn't want to move when printing, it may
turn when I hit reset button, that's the only condition it will turn, not during
printing. most of time, hit reset wouldn't make it move either. Any way I can
fix it, or the printer tray is dead.

Jun Qian

                         PCBUILD's List Owner's:
                      Bob Wright<[log in to unmask]>
                       Drew Dunn<[log in to unmask]>